Waste Carrier Licence and Duty of Care Compliance
Rubbish Removal Clearance operates as a fully licensed and compliant waste carrier, registered with the Environment Agency. Our systems and procedures are designed to ensure that every collection, transport and disposal activity meets or exceeds current waste legislation and local authority expectations. This page explains how we manage our licence obligations, legal responsibilities, insurance protection, Waste Transfer Notes and overall duty of care.
Environment Agency Waste Carrier Licence Details
We are registered with the Environment Agency as an upper tier waste carrier, broker and dealer. This registration confirms that we are legally permitted to collect, transport and arrange the disposal or recovery of controlled waste produced by households, landlords, businesses and construction activities.
Our licence status is kept up to date with the Environment Agency, including any changes to company details, trading name or services. We ensure renewal is completed ahead of expiry and that our registration number is available to customers on request, in invoices and within our internal records. All staff responsible for collections are made aware of our licence details and the legal requirements attached to holding and operating under the licence.
The Environment Agency licence requires that we only transfer waste to authorised facilities. As part of our compliance process we check that receiving sites hold valid environmental permits or exemptions and are suitable for the type of waste being transferred. We review this regularly and remove any facility from our approved list if its regulatory status changes.
Legal Compliance and Regulatory Standards
Our rubbish clearance and waste removal operations are carried out in line with current environmental legislation, including waste duty of care regulations, hazardous waste controls where relevant and the requirement to prevent pollution or harm to human health. We monitor guidance issued by the Environment Agency and local councils to keep our working practices aligned with the latest standards.
Drivers, operatives and office staff receive training on how to handle waste safely, how to segregate different waste streams and how to prepare accurate documentation. This includes understanding when additional information is needed, such as describing the nature of waste from commercial or construction clients in more detail. Our operational procedures are reviewed and updated in line with changes in law, local borough policies or best practice guidance.
Where we work within specific London boroughs or local authorities elsewhere, we follow their individual expectations on waste storage before collection, access arrangements, parking and use of civic amenity sites. Our team cooperates with council enforcement officers when requested and provides documentation to demonstrate that our collections and loads are fully legitimate.
Fully Insured Waste Removal Operations
To protect our customers, the public and our team, Rubbish Removal Clearance holds suitable insurance cover for the nature and scale of our operations. This typically includes public liability insurance and employer liability insurance, together with vehicle insurance suitable for commercial waste transport.
Public liability insurance is in place to provide protection in the event of accidental damage to property or third party injury arising from our work, subject to the terms of the policy. Employer liability insurance safeguards our employees and ensures we meet statutory requirements as an employer.
We periodically review our insurance arrangements to confirm that cover levels remain appropriate as the business grows or as services develop. Evidence of insurance can be made available to commercial clients such as facilities managers, landlords, estate agents and contractors who may require confirmation as part of their own risk assessments and procurement checks.
Waste Transfer Note Procedures
Every load of waste we collect is supported by a Waste Transfer Note, also known as a WTN, or by an equivalent record containing the legally required information. This documentation forms a key part of the waste duty of care and provides a traceable record of how waste has been managed from the point of collection to the receiving facility.
Our Waste Transfer Notes typically record the name and address of the waste producer or customer, the date and time of transfer, the location of the collection, a description of the waste, the quantity or volume, our Environment Agency registration number, the details of the receiving facility and the relevant waste classification information where appropriate.
Copies of WTNs are retained for the required statutory period in either digital or paper form. This enables us to respond quickly to any queries from customers, local councils or regulators and to demonstrate that each consignment of waste has been transferred responsibly. Where regular collections are made from the same commercial site, we may use season ticket WTNs that cover repeated transfers, provided all legal criteria for this approach are met.
Duty of Care Statement
Rubbish Removal Clearance recognises a shared responsibility with our customers to ensure waste is handled correctly. Under the waste duty of care, anyone who produces or controls waste must take all reasonable steps to prevent it escaping their control and to ensure it is transferred only to authorised persons.
Our duty of care commitments include confirming our Environment Agency registration to customers upon request, checking that receiving sites are licensed or permitted, keeping accurate documentation and transporting waste in enclosed or secure vehicles to prevent spillage and windblown litter. We also segregate recyclable materials where possible to support resource recovery and reduce disposal to landfill.
We encourage customers, whether householders or businesses, to cooperate with these obligations by providing honest and accurate information about the waste they present for collection, especially where there may be hazardous or specialist items. We may advise on how best to store waste before we arrive, to keep it safe, accessible and compliant with local borough guidelines.
If we believe that any waste has been incorrectly described or may pose additional risk, we reserve the right to refuse collection until it can be clarified or managed safely. This approach protects our staff, customers, the public and the environment and ensures that we do not breach our legal responsibilities or those of the waste producer.
Local Borough Expectations and Cooperation
Many local boroughs and councils require that private waste carriers demonstrate clear legal compliance, safe working practices and transparent paperwork. Fly tipping and illegal dumping are serious offences and we work actively to support enforcement against such activities by making our documentation available when required and by reporting any suspicious behaviour we may encounter during our work.
We follow local parking and loading restrictions when carrying out collections and take care to minimise disruption to neighbours and other road users. Where boroughs publish additional guidance on the timing of collections, access to estates or permitted use of recycling centres, we incorporate these expectations into our planning as far as operationally possible.
By choosing Rubbish Removal Clearance, customers can be confident that their waste is being handled in a lawful, insured and environmentally responsible way, with full traceability from their premises to an authorised disposal or recovery facility.



